At T&H Consulting we take pride in the favourable results we have presented to our clients over the past years. We have an experienced and professional team that has been dealing with various categories of cases that involve single or multiple scams. Due to this, we maintain high standards of service quality and a strong vision on how to best assist our clients.
With our “Optimal Package” we provide clients with the attention they deserve. This includes extended consultation time with our agents, a more thorough investigation into the case, and the drafting of more applications and letters. Every case is unique and we tailor our packages in accordance with the needs of our clients.
Initially, it is essential to understand all the different aspects of a client’s case, and part of this understanding involves collecting all possible information on the case that the client can provide. Our investigation begins with a preliminary assessment of the case’s background once all the required information is assembled.
After processing the payment and signing the agreement, the required documentation from the client needs to be sent in a period no longer than 30 calendar days. It should also be noted that in case the evidence sent by the client proves insufficient pending a review by the compliance team, further evidence may be required.
Following the conditions outlined above, we then begin with an extensive investigation into the companies/fraudsters and an analysis of their website. The investigation is included within the package, and we then conduct a basic search of internet archives relating to the case. Finally, we analyze the evidence and outline the incongruences/discrepancies between the information provided to the client of the suspect(s) and determine an outcome of the research.
The investigation conducted in this package will be moderate, which means that the resources at our disposal when dealing with the scammers will be limited, and will be significantly dependent on the evidence received from the client. Purchase of business information or reports is not included in this package unless the client requests that we make said purchases, at which point he will be responsible for the extra expenses incurred.
Once we have made a comprehensive analysis of the evidence, we proceed with designing the strategic plan that will be implemented and includes a summary of it in the “Optimal Package” case report that is delivered within 10 working days. This timeframe starts after the client has been notified that the evidence is sufficient to proceed, and not before.
Following the presentation of the case report, the client has to approve the information and the strategic plan contained within. Once approved, we begin with drafting the agreed upon applications and documents for the organizations, companies, or governmental institutions involved. Three financial institutions/organizations / governmental institutions correspondence is included in this package – upon request, we assist the client in communicating with the suspect(s) or other institutions with the purpose of reaching a settlement. This step is especially important when it comes to regulated brokers and established companies.
Following the delivery of the case report, we follow the strategic plan and try to commit to it as much as possible. However, the plan is subject to adaptation or change depending on the circumstances and situations encountered in the course of the case’s resolution. In the end, the steps taken in the resolution of the case will vary depending on the responses received from the parties involved in the scam.
Under the “Optimal” Tariff plan, we provide our customers with:
- Assessment of Case’s background.
- Opposing party/suspect’s website analysis.
- Evidence analysis. Investigation on two companies.
- Incongruence investigation.
- Opposing party/suspect’s background analysis
- Broad main company investigation.
- Personalized attention throughout the whole process with the consultant responsible for your case.
- 90 minutes of specialized phone support and consultation.
- Case report elaboration.
- Dispute settlement letters – for three financial institutions/organizations / governmental institutions are included.
We are here to clarify and answer all your inquiries, if you have any doubt regarding our services and what is included, please always ask our agents, we will be happy to help you.