Frequently Asked Questions

We know that as you get started with T&H Consulting, there are some questions you might have. We’ve tried to answer the most common ones here, but if you have a question that isn’t answered here, feel free to reach out.

How do you work with Crypto cases?

Is it obligatory to go to the police if I lost crypto?

In 95% of cases, we recommend that you go to law enforcement in your jurisdiction and file a report, which will include the documentation which we have prepared for you so that they can start an investigation of your case. It’s an essential step in recovering what was stolen from you—and getting justice for yourself and other victims like you.

Why do I need a Cryptocurrency report?

This report contains detailed information about the movement of your cryptocurrency. This information will help law enforcement agents in their investigation and establish who is responsible for this crime and recover your funds.

Can you help me get my money back? What are my chances of recovery in my situation?

We know that what you’re going through is tough, and we want to help you get your life back. We’re a consulting agency, not a recovery agency. Our job is to investigate, draft necessary documents with our findings and consult you on your particular situation —not recover funds. If law enforcement takes our intelligence and recovers your funds, then great! But we can’t guarantee anything.
We know how stressful this process can be, but we also want to give you an honest assessment of your case — which means some bad news might be coming your way!

Why no free plan?

“Free” services nearly always come at some cost, whether that be the time we spend our resources, the amount of time or by affecting investigation service completions of paid clients. We don’t operate that way – at all.

Why don’t you bill me at the end of the process?

We actually have a number of reasons for our approach to billing.

1. T&H Consulting believes in being transparent with our pricing. The fee is determined by the complexity of your case. We want you to know exactly what you’re getting and how much it will cost before you hire us. We also factor a modest contingency into our pricing.

2. If we didn’t charge you for the project, we might not be able to provide you with the best possible service, and we’d hate to miss out on that opportunity.

3. We want to be sure that you don’t get charged more than you expected—especially if something unexpected comes up and we need to adjust our timeline or scope.

We simply want to make sure that both sides are staying on track with their expectations throughout the process so that there aren’t any surprises at the end.

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